Returns
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We hope you fall in love with what you've ordered, but if you change your mind, you have 14 days from the day of delivery to make a return. HOW TO MAKE A RETURN: To start your return, please use our Returns Portal to create your return request and get an RMA number. Next, send your return bac...
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Receiving a refund or exchanged item
REFUNDS: You'll receive an email notification when your refund has been completed and it will be issued back to your original payment method. It can take up to 5 business days to clear back to you from the date we issue it and we cannot affect this timescale. Please contact your payment provider... -
How to exchange an item(s) from your order
Just follow the normal return guidelines here and send it back to us using the carrier of your choice. We’ll send you a link to pay for shipping the exchanged item from us to you for an international order, but we’ll pay the shipping from us to you for domestic exchanges You'll get an email with... -
You have 14 days from the date you received it to pop it in the post and send it back to us for a refund, store credit or exchange. Follow the instructions here to make a return When we receive it back to our warehouse we aim to process within 5-10 days from date of receipt.